The CardiLink IoT solution enables AEDs to provide flawless, up-to-the-minute documentation of their activity which extends throughout their entire life cycle - from the production phase, across the AED’s lifespan, and through to its eventual decommissioning.
In so doing, the CardiLink solution ensures AEDs always function and identifies and records malfunctions and other challenges encountered by any given AED model, making the data immediately available to manufacturers and service providers.
The information gleaned in this manner leads to the breaking down of technical and knowledge barriers between AED manufacturers, and between every link in the AED supply chain, from manufacturers, to distributors, through to end users for more transparency and efficiency.
CardiLink is an instrument for distributors and service partners that enables them to manage both customers and devices from different manufacturers in a single, self-contained tool, rendering service processes - including RMA (Return Merchandise Authorisation) - easily manageable.
In the future, the CardiLink solution will be extended to further health and safety devices.
The CardiLink IoT solution provides AED manufacturers with technical device readiness information from remote locations anywhere in the world on a continuously updated basis. Such technical information includes:
Battery life information
Geographical location of the unit, including any deviation from its designated location
Additional service information
The AED manufacturer is thereby afforded the opportunity to schedule service plans and monitor the execution of service levels accordingly.
The CardiLink IoT communication module transforms existing AEDs into IoT connected devices
In addition, CardiLink offers built-in hardware modules with individual firmware for manufacturers for the development of new AED models, helping to reduce development costs.
The CardiCloud software platform collects device data and documents the device’s life cycle. It is also the maintenance and notification centre for first responders and manufacturers.
CardiLink’s proprietary technology is comprised of a communication module and a web-accessible dashboard which provides a bird’s eye view of all a manufacturer’s AEDs, giving the manufacturer the ability to monitor the service level and readiness of all deployed units at any given time. This singular, unified oversight can also be accessed via the CardiLink apps for IOS and Android smartphones.
The CardiLinkcommunication module is independent from the AED unit it is monitoring. Encapsulated in its own casing, the module’s power source is a battery used solely for powering that module. The battery is located inside the module’s casing.
The module is comprised of chipsets for cellular communication (LTE, 2G backfall), GPS and a sensor that detects any deviation from the AED’s designated location. The GPS default setting activates when the motion sensor detects any such deviation.
For installation, the CardiLink communication module is simply placed next to the AED device, which enables it to access the latter’s technical status details. There is no physical connection between the module and the device. As such, the installation of the module does not interfere with the AED.
The CardiLink module uses mobile and/ or wifi networks to transmit data to the CardiCloud software platform. The platform is an AED device management tool which collects device data, validates it, documents the device’s life cycle, provides geo-information, and offers optional IoT-based 24/7 monitoring to manufacturers, distributors and service partners, end-users, and first aid responders.
In addition, should any AED irregularities be detected, the CardiCloud acts as a Notification Centre which dispatches immediate updates via e-mail, SMS, in-app notifications, or Telegram chat, and also issues Service and RMA tickets. The Cloud also acts as a Maintenance Centre, issuing IoT-mandatory configuration updates, firmware updates, and ECG data visualisation.
The software can be adapted to the manufacturer’s needs and requirements regarding both device data as well as design and branding. The software is developed and operated in the European Union and is compliant with EU data protection directives.